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 I cannot open Private messages... 
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Joined: Tue Jun 02, 2009 4:40 am
Posts: 379
Location: Carambeí - State Paraná, 2nd tableland of southern Brazil
Post I cannot open Private messages...
Since yesterday i cannot open any of my Privatec messages. i tried on two different computers.... Why?

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I´m looking after cold hardy plants,specially palms.


Sun Oct 04, 2009 9:52 pm
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Joined: Mon Oct 29, 2007 4:06 pm
Posts: 4496
Location: Islington, London UK
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Are you getting an error message or does the site just hang?

Can we have a bit more detail so we can investigate? Thanks.

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51º33'07"N x 0º07'21"W
43m (142 feet) ASL


Sun Oct 04, 2009 10:53 pm
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Joined: Mon Oct 29, 2007 4:06 pm
Posts: 4496
Location: Islington, London UK
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It's not you. I have the same problem. I click on a message and, after a short delay, the screen just returns to the inbox, sent items or whatever.

We'll look into it, but we haven't got anyone with proper admin/techie skills at present, so it may take awhile to get it sorted out.

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51º33'07"N x 0º07'21"W
43m (142 feet) ASL


Sun Oct 04, 2009 10:55 pm
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Joined: Mon Oct 29, 2007 4:06 pm
Posts: 4496
Location: Islington, London UK
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Alberto (and anyone else who is having similar problems):

Can you please try an experiment? See if you can send yourself a test PM and then, if you can, try to open it. Check the inbox and the sent items, as it should appear in both places.

I cannot access any old PMs, either in the inbox or in the sent items, but I can repeatedly open a test message that I sent myself last night.

It would be useful if a few people could try this, so we can get a clue regarding the problem. Thanks.

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51º33'07"N x 0º07'21"W
43m (142 feet) ASL


Mon Oct 05, 2009 10:13 am
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Joined: Tue Jun 02, 2009 4:40 am
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Location: Carambeí - State Paraná, 2nd tableland of southern Brazil
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I also click on a message and, after a short delay, the screen just returns to the inbox.
I sent a message to myself and this one I can open easily on sent itens and inbox.

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I´m looking after cold hardy plants,specially palms.


Mon Oct 05, 2009 6:10 pm
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Joined: Mon Oct 29, 2007 3:59 pm
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Location: Loughborough, Leics, central UK
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This seems to be a general problem we are working on it Alberto........bl##dy forums! :D

This message for all members.
It might be a good idea, again, for everyone to delete any unwanted messages in your inbox and messages in your sent items boxes to clear the cache to see if this resolves the problem.


Mon Oct 05, 2009 6:16 pm
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Joined: Tue Sep 29, 2009 8:27 am
Posts: 8
Location: Bristol, United Kingdom
Post PM malfunction
PM is not working any more. I cannot view any message more than a day old either from the Inbox or Sent. A message in the Outbox is stuck and although its presence is seen it cannot be opened by the recipient or by me. Worse - it seems this problem is two years old and nothing has been done about it. There is no point in sending PM's any more.

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I grow restios. Good to see I'm not alone!
Michael


Tue Oct 06, 2009 6:42 pm
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Location: Loughborough, Leics, central UK
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Quote:
Worse - it seems this problem is two years old and nothing has been done about it. There is no point in sending PM's any more.


Michael best not bother any more then, I did not realise you had been a member for 2 years now, no wait a minute the forum is not even 2 years old yet how do you work that out.

For others reading this ........any messages older than Sat Oct 3rd do not seem accesible now, but new messages are, as I have mentioned in the thread above Trolls we are working on it.


Tue Oct 06, 2009 7:05 pm
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Joined: Tue Sep 29, 2009 8:27 am
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Location: Bristol, United Kingdom
Post my error
Sorry I misread that info. This has only happened in the last week and I've only just joined. I was in mid flow with Phemie when the system collapsed.
Perhaps I'll confine my input to public forums from now on - so - anyone grow restios? I grow 20 species and have 800 plants with the aim of building a collection of mature specimens. Always glad to talk restios...

Michael

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I grow restios. Good to see I'm not alone!
Michael


Tue Oct 06, 2009 7:28 pm
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Joined: Mon Oct 29, 2007 3:59 pm
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Location: Loughborough, Leics, central UK
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No problem Michael you are talking to the right person on Restio's anyway.
BTW when you send a message it will stay in the "outbox" until its picked up at the other end.
When it has gone you then know it has been picked up by your contact..........sorry for the inconvenience.

Kev


Tue Oct 06, 2009 7:38 pm
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Joined: Tue Oct 30, 2007 12:48 pm
Posts: 679
Location: Herzogenrath Germany
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Having received a PM 2 days ago and being able to open it, the response came back yesterday, and I'm not able to open it.
Any news?

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AinG


Fri Oct 16, 2009 8:07 am
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Joined: Mon Oct 29, 2007 10:20 pm
Posts: 3607
Location: Kyushu, Southern Japan (33.607N latitude)
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Andrew in Holland wrote:
Having received a PM 2 days ago and being able to open it, the response came back yesterday, and I'm not able to open it.
Any news?


The same situation with my mailbox Andrew!

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Botany Boy


Fri Oct 16, 2009 10:00 am
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Please see sticky on the main board guys


Fri Oct 16, 2009 6:17 pm
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Joined: Sun Nov 25, 2007 9:09 pm
Posts: 295
Location: Brighton, Sussex, UK
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Hi Alberto...I'm having the same problem! Funnily enough, I was trying to re-read a message from you! Is it still ok to come & see your garden in Santa Catarina? I'll be travelling soon...all the best,

Chris

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Chris, exotic garden, Brighton


Fri Jan 08, 2010 4:05 pm
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exoticplant wrote:
Hi Alberto...I'm having the same problem! Funnily enough, I was trying to re-read a message from you! Is it still ok to come & see your garden in Santa Catarina? I'll be travelling soon...all the best,

Chris


Chris you should be able to pm Alberto all seems well after the 15th of October when everything went belly up......fingers crossed!!
If you pm Alberto you can check your outbox afterwards and when the message disappears you know it has been read.


Fri Jan 08, 2010 4:27 pm
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